Birmingham Stage Company

Beck Theatre Hayes

Website

Beck Theatre Hayes

Address

Grange Road,
Hayes
UB3 2UE

Box Office: 020 8561 8371

Directions

~~By Road

The Beck Theatre is situated on Grange Road just south of the A4020 Uxbridge Road which runs from Shepherds Bush to Uxbridge. Sat Nav – UB3 2UE

By Motorway

M4 junction 3 exit then follow the Hayes by-pass to the A4020 Uxbridge Road turning left at Lombardy Retail Park. Follow the Uxbridge Road west towards Uxbridge and turn left at the Grange Road traffic lights.

Parking

There is a free car park at the theatre. Audience members may be dropped off at the main theatre entrance prior to parking.

Public Transport

National Rail London Paddington to Hayes & Harlington station (approx 20 minutes), then buses 90, H98 or 195 to Uxbridge County Court (approx 10 minutes) which is next to the theatre.

Alternatively, Metropolitan or Piccadilly lines to Uxbridge Underground station, then buses 427 or 607 (approx 15 minutes).

 

Access

The Beck Theatre welcomes people with disabilities or mobility issues and has been specially designed to ensure access for all.  We are committed to ensuring that your visit to the theatre is as enjoyable as possible.

 So, if you have any questions or if there is anything we can do to help, then please let us know.

 For example, you may like a tour of the theatre prior to the show to familiarise yourself with the surroundings.  If this is the case then please contact us and we can arrange a visit.  Alternatively, perhaps you would like to give us some feedback on our facilities.

 We offer complimentary tickets to Essential Carers for disabled customers (not available online) and on several of our shows there are also concessions available.  For further information please contact the Box Office on 020 8561 8371.

Car Parking

The theatre has a free car park with specific spaces for 13 blue badge holders for 4 brown badge holders.

Inside The Theatre

Wheelchair access to the theatre foyer is via a ramp to the right of the main entrance and through a set of automated doors.  Once in the foyer, there is level access to the bar, coffee shop, patio and disabled toilet.  Entrance to the auditorium is via ramped corridors on both the Box Office and Bar sides of the foyer.

 Most of the seating within the auditorium is of the traditional raked amphitheatre style with steps to each row.  The upper seating and steps are steep and without handrails.  Customers with mobility difficulties may wish to avoid this area.

 Wheelchair users are accommodated in up to 8 licensed spaces, 4 each side of the front rows, adjacent to ramped emergency exits.  Additional seating is provided next to these spaces for a companion.

 If you require particular seating arrangements to accommodate any difficulties you may have in attending performances please contact the Box Office on 020 8561 8371.

 Customers using large motorised wheelchairs or mobility scooters to access the theatre should inform the Box Office at the time of booking or where tickets have not been pre-booked, immediately upon arrival.  Our staff will advise you on where you can park your mobility scooter.

 The Box Office is briefed on production style and content of performances and information is offered in good faith however, please be aware that the creative elements of a live performance may not have been finalised at the time of booking and may even be changed during the performance day.  Warning notices advising of the use of stroboscopic lighting effects and pyrotechnic explosives are displayed in the entrance foyer on the day of the performances concerned.

Hearing Assistance

The theatre auditorium has an Induction Loop System - this technology uses an invisible magnetic field to match the sound.  You can pick up this signal by setting your hearing aid or loop listening aid to 'T', adjust your hearing aid volume in the usual way.  The loop system is checked regularly to ensure that it is operating correctly.

However, in the unlikely event that you experience any difficulty, please report the matter to a member of staff immediately.  For details of Signed Performances please contact the Box Office or see specific shows on our website.

Visual Assistance

Pre-performance tours of the stage and set for patrons with visual impairments can be organised for individuals or small groups.  Please contact us in advance to arrange a mutually convenient time.

Assistance Dogs

If you are attending with your assistance dog then please advise the Box Office so that seating with suitable access can be arranged.  Please let us know in advance if you have any specific requirements so that staff may be prepared for your visit.


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